Practical digital skills

Check an online shop before paying

Identify the seller, calculate the full cost and keep the evidence needed after an order.

Step-by-step guideUpdated
Follow the method ↓
A shopper checks a seller and order total before payment

The answer in 30 seconds

A convincing design and discounted price do not explain who sells the item, how returns work or what the final charge will be. Follow the purchase from seller identity through payment and records.

Before paying, verify the seller and domain, product details, total price, delivery and return terms. Keep the product page, order summary, confirmation and payment evidence.

Examples to adapt

A social media advertisement

Find the seller independently and compare its domain before entering payment details.

A marketplace listing

Distinguish the marketplace from the actual seller and shipper for this item.

An unusually low price

Compare the exact model, condition and extra charges rather than the headline discount alone.

Follow the method

  1. 1
    Identify the seller

    Find the legal business name, contact information and domain, and compare them outside the shop's own pages.

  2. 2
    Examine the offer

    Check exact item, condition, quantity, exclusions and whether urgency claims are substantiated.

  3. 3
    Calculate the full cost

    Include delivery, recurring charges, import costs where relevant and return conditions.

  4. 4
    Pause at checkout

    Review address, total and terms. Never give a bank verification code to a caller or message sender.

  5. 5
    Keep an order record

    Save description, applicable terms, confirmation, invoice and payment record for follow-up.

A checklist to keep

Use these checks to record what you found. The grid supports a decision; it does not make one for you.

Check an online shop before paying: checklist
CheckWhat to examineAction
SellerWho actually sells and invoices?Identify
OfferExact product and conditionCompare
TotalPrice, shipping and extrasCalculate
TermsDelivery, returns and recourseRead
EvidenceOrder and payment recordsKeep

Download the CSV checklist

Free, no sign-up. UTF-8 text with semicolon-separated columns.

What to check

HTTPS encrypts the connection but does not guarantee delivery or seller identity.

Ratings can be manipulated or refer to another product.

Paying outside a marketplace may change available dispute routes.

Common questions

How can I check reputation?

Search the seller and domain beyond their own pages, and look at the substance and dates of complaints.

Should I save my payment card on the site?

It is not needed to place an order; review storage settings if the option is offered.

Sources and documentation

Documentation consulted on . Examples are illustrative; interfaces and results may change.

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