Practical digital skills

Keep evidence of an online submission

Separate draft, registration, receipt and decision to retain a clear application record.

Step-by-step guideUpdated
Follow the method ↓
Documents examined on a desk — AI-generated illustration
AI-generated illustration: a fictional document-preparation scene.

The answer in 30 seconds

A completed-form screen does not necessarily prove submission. Keep a record of stages actually completed so you can locate purpose, recipient and submitted documents without exposing private data.

Keep procedure name, service, date, submission reference and received confirmations. Identify what each document establishes: registration, receipt or decision. Check status in the official account and retain submitted file versions privately.

Examples to adapt

Saved draft

Fictional example: a screen says saved but submission is unconfirmed. Review workflow and status rather than treating the draft as sent.

Replaced document

Fictional example: corrected evidence follows the first submission. Keep both versions and dates to explain the follow-up request.

Follow the method

  1. 1
    Prepare a coherent file

    Create a private folder named by procedure and date. Record requested and attached documents. Simple naming distinguishes corrected files from those actually submitted.

  2. 2
    Identify confirmation

    After sending, record reference and exact status wording. French Service Public distinguishes electronic registration and receipt acknowledgements. Read their contents before concluding processing is complete.

  3. 3
    Keep correspondence

    Retain confirmations, requests for additional material and responses with dates. Keep official downloads when offered. A screenshot helps orientation but does not automatically replace supplied documents.

  4. 4
    Return through official channels

    Open the account through a known address, check status and verify recipients of additional requests. Use official help if an expected confirmation is absent, supplying reference and a factual chronology.

A checklist to keep

Use these checks to record your observations. They are a reading aid, not an automatic assessment.

Keep evidence of an online submission: checklist
CheckWhat to examineAction
ProcedurePurpose and recipientName the folder
DocumentsSubmitted versionsKeep files
SubmissionDate, reference, statusRead confirmation
Follow-upResponses and additionsKeep a chronology

Download the CSV checklist

Free, no sign-up. UTF-8 text with semicolon-separated columns.

What to check

Receipt acknowledgement is not automatically a favourable decision.

Do not post private documents or case references in forums.

Read the procedure’s stated timing rather than inventing deadlines.

Common questions

Is a screenshot enough?

Also keep documents and references supplied by the service. Evidence depends on context and material.

Should every version be kept?

Keep submitted versions and corrections useful to the chronology rather than every draft.

What if there is no reference?

Check official status and help; prepare date, purpose and observations without secrets.

Sources and documentation

Documentation consulted on . Examples are illustrative; interfaces and results may change.

Reference record for this resource

Identify the publisher, official destination and practical checks before using the service.

Read the Service Public record →

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