Practical digital skills

Prepare to delete an online account

Check data to retain, subscriptions and connections before following a service’s closure procedure.

Step-by-step guideUpdated
Follow the method ↓
Documents examined on a desk — AI-generated illustration
AI-generated illustration: a fictional document-preparation scene.

The answer in 30 seconds

An account can store memories, administer a page or provide sign-in to another service. Prepare its deletion carefully. This guide identifies checks; read current service help for conditions and timing.

Confirm account access, inventory useful data and responsibilities, and read the distinction between deactivation and deletion. Address subscriptions and useful connections separately. Follow the official procedure and keep confirmation without assuming every external copy disappears.

Examples to adapt

Administrator account

Fictional example: a personal account administers an association’s page. Transfer that role through the service before deleting the account.

Incomplete export

Fictional example: an archive lacks expected files. Check before closure while you can correct the request.

Follow the method

  1. 1
    Identify dependencies

    Record administered pages, associated accounts and sign-in to other services. Transfer team responsibilities before closure using the service’s process rather than sharing passwords.

  2. 2
    Keep useful material

    Use a suitable offered export. Check the received file is readable and contains the required items. Store it privately; export does not guarantee future restoration.

  3. 3
    Read procedure effects

    Distinguish temporary hiding, account closure and data-erasure requests. Review subscriptions and purchases separately because billing help may require another action. Record conditions displayed when deciding.

  4. 4
    Follow up and retain evidence

    Use the official procedure after preparation. Keep date, reference and confirmation. For data remaining elsewhere, identify its controller and relevant process instead of repeating the first account’s closure.

A checklist to keep

Use these checks to record your observations. They are a reading aid, not an automatic assessment.

Prepare to delete an online account: checklist
CheckWhat to examineAction
AccessAccount and recoveryVerify sign-in
DependenciesRoles and connected servicesPrepare continuity
ArchiveUseful data and readable fileCheck export
ClosureEffects and confirmationKeep evidence

Download the CSV checklist

Free, no sign-up. UTF-8 text with semicolon-separated columns.

What to check

Verify an export before it becomes your only copy.

Distinguish deletion from cancellation of paid services.

Retain necessary data and protect the archive.

Common questions

Are deactivation and deletion identical?

Read help; their effects on visibility and access may differ.

Does deletion remove every copy?

It does not guarantee removal of copies held by other people or services.

What if I cannot access the account?

Start with official recovery. CNIL notes the need to establish the link between your identity and the account.

Sources and documentation

Documentation consulted on . Examples are illustrative; interfaces and results may change.

Reference record for this resource

Identify the publisher, official destination and practical checks before using the service.

Read the CNIL record →

Continue exploring

All English guides →