Practical digital skills

Check whether a product has been recalled

Find the official alert, match the brand, reference and batch to your product, and follow the instructions for that exact recall.

Step-by-step guideUpdated
Follow the method ↓
Documents on a desk used to check product references

The answer in 30 seconds

A similar photograph does not establish that your product is affected. Near-identical packaging can refer to different batches. Collect the identifiers before searching so that you can match an alert without extending it to an entire brand.

For a product sold in France, search RappelConso. Match the name, brand, barcode or reference, batch and dates. Read the risk, action and contact in the current notice. For non-food products sold in Europe, also reach Safety Gate through Your Europe.

Examples to adapt

Same brand, different batch

Compare batch numbers and dates; the commercial name alone cannot determine whether the product is affected.

Bought abroad

Check the authority in the purchase country and, for European non-food products, Safety Gate. Match the affected distributors.

An old shared alert

Open the current notice and confirm the reference, period and procedure before sharing.

Follow the method

  1. 1
    Collect identifiers

    Keep the packaging or photograph its readable name, brand, model, barcode, batch and date where available. Avoid publishing a receipt containing personal information.

  2. 2
    Locate the official notice

    Search RappelConso by name and brand, then broaden to the category if needed. Trace a social media message back to the original alert and its publication date.

  3. 3
    Match every relevant field

    Read the references and sale conditions. A batch restriction or attachment can change the conclusion. If an identifier is missing, ask the contact in the notice rather than guessing.

  4. 4
    Follow the specific instructions

    Use the action stated for the matching product. Another recall may have different return or compensation arrangements. Keep the URL, consultation date and supporting documents.

  5. 5
    Set up useful monitoring

    RappelConso provides RSS feeds for all alerts, categories and keywords. Choose a feed relevant to your purchases; it does not replace an exact reference check.

A checklist to keep

Use these checks to record your observations. They are a reading aid, not an automatic assessment.

Check whether a product has been recalled: checklist
CheckWhat to examineAction
IdentityBrand, name, modelCopy exact references
ScopeBatch, code, datesMatch the packaging
ActionInstruction and contactFollow the matching notice
RecordURL and consultationKeep supporting documents

Download the CSV checklist

Free, no sign-up. UTF-8 text with semicolon-separated columns.

What to check

No search result does not prove that a product is safe.

Publication and sale dates describe different events.

Photographs support recognition; identifiers establish the match.

For health effects, follow the notice and contact an appropriate professional.

Common questions

Is a barcode enough?

Not always. A notice may apply only to specified batches or dates. Compare all available fields.

Can I publish a list of dangerous products?

Link to dated official notices and state the exact references. Lists without batches or updates can mislead readers.

Do RappelConso and Safety Gate cover the same products?

RappelConso publishes recalls for the French market across several categories. Safety Gate covers dangerous non-food products reported at European level.

Sources and documentation

Documentation consulted on . Examples are illustrative; interfaces and results may change.

Reference record for this resource

Identify the publisher, official destination and practical checks before using the service.

Read the RappelConso record →

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